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  • Notice to Members:

    NZCU Auckland Penrose site is closing. The last day of business will be 26th August 2022. Don’t worry though, we will be coming back across the road at 956 Great South Road, Penrose in December 2022. In the meantime our Penrose team will be based at our Highbrook site 5 Cryers Road, East Tāmaki (next door to Woolfy’s Café) until our new branch is built. 

    Better Way to Bank. Better Way to Save. Better Way to Spend.

    Everyday access to your accounts for everyday spending, EFTPOS & ATM* transactions across NZ.
    AccessDebit Mastercard

    AccessDebit Mastercard

    The AccessDebit Mastercard® is the ultimate in convenience – it works just like an EFTPOS card, using money from your everyday account, but you can also use it in places you would normally need a credit card like online, over the phone or overseas.

    In fact, you can use your AccessDebit Mastercard at over 34 million retailers, and over 1.9 million ATMs, in over 210 countries, making it the only card you’ll ever need, at home or abroad.

    A faster way to pay with Contactless Technology

    Your AccessDebit Mastercard comes with the added feature of Mastercard contactless which means at participating merchants you can now buy everyday items like newspapers, coffees and sandwiches without worrying about carrying cash.

    Simply tap your AccessDebit Mastercard against the contactless terminal at participating merchants to make a secure payment for purchases of up to $80 – no need to enter a PIN or sign!

    Lost or stolen cards

    For lost or stolen cards after hours call 0800 800 147 or when overseas call +64 9 366 1028 (collect).

    Apply for an AccessDebit Mastercard

    Or contact your local branch or call (09) 579 1026



    With an Accesscard you will have instant access to your money 24/7 anywhere in New Zealand so you can purchase goods and withdraw cash through ATM or EFTPOS at your convenience.

    And you choose when and how you want to bank

    • Secure alternative to cash
    • Access to your money 24/7
    • Save transaction fees by withdrawing cash when you make a purchase
    • Withdraw cash through EFTPOS or ATMs in New Zealand (but not overseas).

    Lost or stolen cards

    For lost or stolen cards after hours call 0800 800 147 or when overseas call +64 9 366 1028 (collect).

    Get an ATM Accesscard

    ATM Locations

    ATM Locations

    Using our Accesscard and Accesscredit®, members can obtain cash from all ATMs in New Zealand and overseas ATMs displaying the Maestro® or Cirrus logos. And of course, all Credit Unions’ AccessCash® ATMs at these locations…

    Credit Union ATM Locations

    Internet Banking

    Internet Banking

    NZCU comes with all the internet banking features you’d expect from a bank. Carry out your banking transactions from the comfort of your home. We call it AccessWeb and it’s a safe and convenient way to do your banking online.

    • Access your funds 24/7, anytime from anywhere in the world
    • Fast, convenient and secure
    • Save money on bank fees
    • View account balances
    • Pay your bills or transfer funds
    • View, add, update and delete automatic payments instantly
    • Print statements or set to view online only
    • Download transactions to manage your budget
    • Payments limited to total of $5,000 per day through Internet and Mobile Banking

    Set up Internet Banking

    Download an Accessing your Accounts form »

    Reset your Password form »

    Mobile Banking App

    Mobile Banking App

    Manage your money on the go with our updated mobile banking app AccessMobile.

    AccessMobile lets you manage your accounts on the go 24/7. As long as you’ve got internet access and a compatible smartphone or tablet, our easy-to-use, secure mobile banking app will help you keep track of your money anywhere, anytime!

    How it works?

    • Download the ‘NZCU Auckland’ app from Apple Store or Google Play by clicking on the appropriate link:
      Apple Store    Google Play
    • Enter your existing Internet Banking access number and password.
    • Choose to set a simple 4-digit PIN for future access or continue to use your internet banking access number and password.
    • Then start managing your accounts on the go!
    • Payments limited to total of $5,000 per day through Internet and Mobile Banking

    You will need to be registered for NZCU Auckland Internet Banking to use the AccessMobile App. To register for NZCU Auckland Internet Banking, please phone us on 09 579 1026.

    To watch a video demonstration of the updated app, click here.

    Accessmobile FAQs

    Accessmobile Terms & Conditions

    Banking over the Phone

    Banking over the Phone

    With phone banking you can access and manage your accounts 24/7 from anywhere in the world. Obtain balances and transaction details, and transfer funds easily over your phone. You are protected against unauthorised access with your personal Access Code.

    • Free to enrol
    • Easy to transact, transfer and obtain balances
    • Secure access to your account information

    Enrol for Phone Banking

    Once you have Phone Banking set up, use this number to dial in direct to it: (09) 571 6789