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  • Notice to Members:

    REDUCED HOURS:  Owing to staff shortages, Penrose and Manukau branches will open at reduced hours (10am to 2pm) with COVID-19 protocols (click here to view protocols). You will still be able to contact us by phone on (09) 579 1026 between 9am and 4:30pm weekdays. BRANCH CLOSURES: Our Highbrook and Tip Top branches are closed until further notice. 

    Investor Information

    Investor Information

    Investor information for NZCU Auckland. In this section, you can view and/or download a copy of our:

    • Latest Annual Report  PDF Document
    • NZCU Auckland has transitioned to the Product Disclosure (PDS) regime under the Financial Markets Conduct Act 2013. Our PDS was lodged on 19 October 2016 and a Supplementary Document was lodged on 20 December 2016. Both are available on https://www.companiesoffice.govt.nz/disclose. To view our PDS, follow these three steps:
      - 1. Click here to access The Disclose Register.
      - 2. Click on "Search offers”
      - 3. In the box "Issuer name or number" type "Credit Union Auckland" and click “Search”
    • Terms and Conditions of Offer of Debt Securities PDF Download
    • Qualifying Financial Entity (QFE) Disclosure Statement  PDF Download
    • Trust Deed  PDF Download


    NZCU Auckland is a public-benefit organization that strives for service over profitability.

    NZCU Auckland is a financial co-operative; however we are not a charity and must make sound financial decisions. We operate under a Trust Deed and are governed by the Friendly Societies and Credit Unions Act 1982.

    Credit Union Auckland is a Qualified Financial Entity (QFE).
    View QFE Disclosure Statement PDF Download

    Click here to view the Act

    As a mutual financial organisation, NZCU Auckland is democratically governed by its Board which is elected by its customer-owners.

    Board of Directors

    Chaired by Doug McLaren, re-appointed to the Board in 2015, our Board of Directors represents a healthy mix of business experience and member representation.

    Meet all Board Members here

    Full Year Result

    Largely as a result of converting to the new Oracle Flexcube banking system, Credit Union Auckland (trading as NZCU Auckland) had a operating deficit of $198,741 in the 2020 Financial Year. Our reserves now stand at $3.261 million and the Trust Deed capital adequacy ratio was 15.68%. Total Assets decreased by $0.278 million to $21,801 million. For further information please see our Annual Report 2020 linked below.

    View Annual Report 2020  PDF Document