Your First Step
Your best first call is to talk directly to the staff member involved, or to contact the Branch Manager for that branch.
Contact UsOnline Complaint Form
To submit an online complaint.
Complaint FormTalk to the GM
If that fails to resolve the issue, get in touch with our General Manager, Rob Collins, whose contact details are as follows:
Email robc@nzcuauckland.co.nz
Mail PO Box 12564, Penrose, Auckland 1642, New Zealand
DDI (09) 571 6770
Mobile 027 568 9836
If you’re not 100% satisfied, please contact our Board of Directors on chairman@nzcuauckland.co.nz. They will take up your concerns.