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  • Notice to Members:

    Our transition to a new Banking System worked perfectly. Phone, Internet, Mobile Banking are all up and running.  Thank you for your patience. Please call us if you have any questions.

    Account Fees

    Effective: 1 December 2018
    Transaction Accounts – Fees

    Everyday AccountBill Pay Account
    Account handling fee (monthly)
        
    $5FREE

    Savings Accounts – Fees

    Goal
    Saver
    Loyalty
    Saver
    Christmas
    Saver
    Success
    Saver
    Kids
    Cash Saver
    Account handling fee (monthly)     
        
    FREEFREEFREEFREEFREE
    Special ConditionsOnly Funds NOT securing a Loan can be withdrawnFunds available 1 December to 31 January
    Withdrawal with 14 days’ noticeFREE
    Withdrawal with less than 14 days’ notice (per Withdrawal)$20
    Break Fee (per Withdrawal)$20 (1 February to 30 November)
    Withdrawals & Transfers outFREEFREE (1 December to 31 January)$3FREE

    Personal Loan

    Personal Loan
    Loan Processing Fee$50 for loans under $2,000; $200 for loans $2,000 and over; $20 for loans within shares
    Loan Variation Fee$50

    Home Loan

    Home Loan
    New Mortgage – Processing Fee$300
    Top-up Mortgage – Processing Fee$200
    Preparation of Caveat$50
    Withdrawal or Discharge of Caveat$50
    Discharge of Mortgage$50

    Transaction Fees

    Cash Withdrawal (In-Branch)1.50
    Cheque Withdrawal (In-Branch)60c
    Electronic Payment from an account (not ATM or EFTPOS)50c
    Transfer to another NZCU Account (In-Branch)60c
    Transfer to another NZCU Account (by AP, Internet, or Phone Banking)FREE
    Deposit or transfer into account (In-Branch or electronic)FREE
    Deposit at Westpac Branch into Customer’s NZCU accountFREE
    Split of incoming payment to one or more NZCU accountsFREE

    Service Fees
    Internet, Phone, Text Banking and In-Branch – Account Access Fees

    Internet & Mobile bankingPhone bankingIn branch
    Activation on accountFREEFREE
    Customer’s access to his account; view transactionsFREEFREE
    Transfer to another NZCU Auckland accountFREE$0.60
    Load or amend Internal automatic payment between NZCU Auckland accountsFREEFREE
    Load or re-load an Automatic Payment authorityFREE$5.00
    Amend a loaded Automatic Payment authorityFREE$2.00
    Load or re-load a Direct Debit authority$5.00
    Amend a loaded Direct Debit authority$2.00
    Transaction search by NZCU staff$35 per hour, with $15 minimum charge (No charge if Credit Union is at fault)
    Inter-Credit Union transaction requiring phone/fax confirmation$15.00
    Inter-Credit Union transaction using Shared Access programFREE

    ATM/EFTPOS Transaction Card Fees

    Accesscard (ATM/EFTPOS Card)AccessDebit Card
    Credit Union ATM Cash Withdrawal (in NZ)FREEFREE
    Credit Union ATM Enquiry or Decline (in NZ)FREEFREE
    *Bank ATM Cash Withdrawal$1.50$1.50
    *Bank ATM Enquiry or Decline$1.40$1.40
    *EFTPOS payment50c50c
    *EFTPOS Enquiry or Decline40c40c
    PayPass Transactions Tap GoN/A50c
    Overseas ATM or EFTPOS Fees marked # are charged in addition to those marked * above
    #Overseas ATM Cash Withdrawal$7$5
    #Overseas ATM Enquiry or Decline80c60c
    #Overseas EFTPOS Purchase or Decline80c50c
    #Multi Currency Conversion Fee
    (Applied as a loading to the prevailing buy rate by MasterCard International on Foreign Transactions)
    1.10%2.25%
    Application feeFREEFREE
    First card issued/renewed card$10$10
    Replacement card$10$10
    AccessDebit Semiannual Admin Fee$6

    Card Withdrawal Limits

    AccesscardAccessDebit Card
    Daily Limit – ATM (NZ)$1,000$1,000
    Daily Limit – EFTPOS (NZ)No limit$10,000
    Daily Limit – ATM (Other Countries)NZ$1,500NZ$1,500
    Daily Limit – EFTPOS (Other Countries)NZ$2,000NZ$2,000

    Cheque Services

    Bank Cheque (issued by Westpac)$10
    Stopped Cheque (per cheque)$25

    Penalty Fees

    Dishonoured Payments
    Inwards (dishonoured by remitting Bank)$10
    Outwards (dishonoured by NZCU Auckland)$15
    Rejected external automatic payment$5
    OVERDRAWN ACCOUNTS
    Interest charged on overdrawn balance25% p.a
    Unauthorised Overdraft Service Fee (per month)$5
    Debt Recovery
    Delinquent Account letter$20
    Pre-Possession Notice Administration$50
    Repossession Fee$50
    Post-Possession Notice Administration$50
    Notice of Proceedings Administration$90

    Statements

    Quarterly Statement of all accounts (mailed to Customers)FREE
    Interim Statement$2
    Replacement Statement$2 per page

    Additional Notes

    Where the Credit Union incurs a charge from another organisation or Government Department when acting on a Customer’s behalf, including credit checks, legal costs and disbursements, and costs associated with the registration of securities, the Credit Union will pass these costs on to the Customer.