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  • Account Fees

    Effective: 1 March 2018
    Everyday Accounts – Fees

    Everyday AccountBillpay Account
    Joining fee – new Members onlySee “Additional Notes” belowSee “Additional Notes” below
    Account handling fee (monthly)
    (one fee covers Everyday and BillPay)
    subject to Loyalty Rebate (see “Additional Notes” below)

    Savings Accounts – Fees

    Cash Saver
    Joining fee – new customers onlySee “Additional Notes” belowSee “Additional Notes” belowSee “Additional Notes” belowSee “Additional Notes” belowSee “Additional Notes” below
    Account handling fee (monthly)
    (One fee covers Everyday and BillPay Accounts)
    subject to Loyalty Rebate (see “Additional Notes” below)
    Special ConditionsOnly Funds NOT securing a Loan can be withdrawnFunds available 15 November to 31 January
    Withdrawal with 14 days’ noticeFREE
    Withdrawal with less than 14 days’ notice (per Withdrawal)$20
    Break Fee (per Withdrawal)$20 (1 February to 14 November)
    First Withdrawal (Transfer out) per monthFREE (15 November to 31 January)FREEFREE
    Subsequent Withdrawals (Transfers out) per monthFREE (15 November to 31 January)$5FREE

    Personal Loan or Line of Credit

    Line of CreditPersonal Loan
    Loan Processing Fee$50 for loans under $2,000; $200 for loans $2,000 and over; $20 for loans within shares
    Loan Variation Fee$50
    Line of Credit Draw Down Fee$5

    Home Loan

    Home Loan
    New Mortgage – Processing Fee$300
    Top-up Mortgage – Processing Fee$200
    Preparation of Caveat$50
    Withdrawal or Discharge of Caveat$50
    Discharge of Mortgage$50

    Transaction Fees

    Transaction Fees are subject to Loyalty Rebate (see “Additional Notes” below)
    Cash Withdrawal (In-Branch)1.50
    Cheque Withdrawal (In-Branch)60c
    Electronic Payment from an account (not ATM or EFTPOS)50c
    Transfer to another NZCU Account (In-Branch)60c
    Transfer to another NZCU Account (by AP, Internet, Phone or Text Banking)FREE
    Deposit or transfer into account (In-Branch or electronic)FREE
    Deposit at Westpac Branch into Customer’s NZCU accountFREE
    Split of incoming payment to one or more NZCU accountsFREE

    Service Fees
    Internet, Phone, Text Banking and In-Branch – Account Access Fees

    Internet bankingPhone bankingText bankingIn branch
    Activation on accountFREEFREEFREE
    Customer’s access to his account; view transactionsFREEFREE$0.60 per text message (additional to any applicable Transaction Fee)
    Transfer to another NZCU Auckland accountFREEFREEFREE$0.60
    Load or amend Internal automatic payment between NZCU Auckland accountsFREEFREE
    Load or re-load an Automatic Payment authorityFREE$5.00
    Amend a loaded Automatic Payment authorityFREE$2.00
    Load or re-load a Direct Debit authority$5.00
    Amend a loaded Direct Debit authority$2.00
    Transaction search by NZCU staff$35 per hour, with $15 minimum charge (No charge if Credit Union is at fault)
    Inter-Credit Union transaction requiring phone/fax confirmation$15.00
    Inter-Credit Union transaction using Shared Access programFREE

    ATM/EFTPOS Transaction Card Fees

    Accesscard (ATM/EFTPOS Card)AccessDebit Card
    Credit Union ATM Cash Withdrawal (in NZ)FREEFREE
    Credit Union ATM Enquiry or Decline (in NZ)FREEFREE
    *Bank ATM Cash Withdrawal$1.50$1.50
    *Bank ATM Enquiry or Decline$1.40$1.40
    *EFTPOS payment50c50c
    *EFTPOS Enquiry or Decline40c40c
    PayPass Transactions Tap GoN/A50c
    Overseas ATM or EFTPOS Fees marked # are charged in addition to those marked * above
    #Overseas ATM Cash Withdrawal$7$5
    #Overseas ATM Enquiry or Decline80c60c
    #Overseas EFTPOS Purchase or Decline80c50c
    #Multi Currency Conversion Fee
    (Applied as a loading to the prevailing buy rate by MasterCard International on Foreign Transactions)
    Application feeFREEFREE
    First card issued/renewed card$10$10
    Replacement card$10$10
    AccessDebit Semiannual Admin Fee$6

    Card Withdrawal Limits

    AccesscardAccessDebit Card
    Daily Limit – ATM (NZ)$1,000$1,000
    Daily Limit – EFTPOS (NZ)No limit$10,000
    Daily Limit – ATM (Other Countries)NZ$1,500NZ$1,500
    Daily Limit – EFTPOS (Other Countries)NZ$2,000NZ$2,000

    Cheque Services

    Bank Cheque (issued by Westpac)$10
    Stopped Cheque (per cheque)$25

    Penalty Fees

    Dishonoured Payments
    Inwards (dishonoured by remitting Bank)$10
    Outwards (dishonoured by NZCU Auckland)$15
    Rejected external automatic payment$5
    Interest charged on overdrawn balance25% p.a
    Overdraft Service Fee (per month)$5
    Debt Recovery
    Delinquent Account letter$20
    Pre-Possession Notice Administration$50
    Repossession Fee$50
    Post-Possession Notice Administration$50
    Notice of Proceedings Administration$90


    Quarterly Statement of all accounts (mailed to Customers)FREE
    Interim Statement$2
    Replacement Statement$2 per page

    Additional Notes

    To become and remain a Member, a non-refundable deposit of $10.00 is held in a Minimum Shareholding Account. (Not required for those with only Kids Cash Saver or Term Investments)

    Loyalty Rebate
    The Account Handling Fee and Transaction Fees are not charged if the Customer has total savings and investments of $5,000 or more at month end (this rebate does not apply to ATM and EFTPOS fees)

    Where the Credit Union incurs a charge from another organisation or Government Department when acting on a Customer’s behalf, including credit checks, legal costs and disbursements, and costs associated with the registration of securities, the Credit Union will pass these costs on to the Customer.